Limited Warranty: Cabinetry, Hinges and Drawer Glides

Prime Cabinet Store warrants that the cabinetry, door hinges and drawer glides we sell are free from defects in materials and workmanship for one (1) year from the date of purchase. The warranty covers the original purchaser only, for residential use within the United States, and may not be transferred to another person or party.

Defects in materials and workmanship in the cabinet boxes, doors and drawer fronts we sell, and in the door hinges and drawer glides fitted to them, when the product is used and maintained under normal residential conditions.

If a covered defect appears within one year of purchase, Prime Cabinet Store will, at its discretion, repair the product or provide a replacement. Replacement parts depend on availability and may not match the original exactly in color, grain or finish. We may ask for the defective item to be returned before a replacement is authorized.

• Ordinary wear and tear.
• Damage from accidents, misuse, abuse or skipped maintenance.
• Alteration or modification of the product, improper installation, or improper handling or storage.
• Exposure to moisture, heat, sunlight or other environmental conditions that affect performance or appearance.
• Natural variation in wood color, texture and grain, including differences between samples, doors and drawer fronts.
• Normal darkening or aging of the finish caused by light, moisture, cleaning products or smoke.
• Joint lines opening on painted doors from low humidity, and small paint fractures or cracks caused by wood movement.
• Variations, drips or runs in hand-applied glaze finishes.
• Labor and other related expenses. The warranty covers approved repair or replacement parts; all additional expenses associated with the repair or replacement remain the responsibility of the customer.

To the extent permitted by law, Prime Cabinet Store is not responsible for special, incidental or consequential damages. Some states do not allow certain limitations, so some of the above may not apply to you.

This warranty covers the products listed above. Installation by our crew within 100 miles of Alpharetta is quoted and performed per project; questions about an installed kitchen go to your personal manager at the number below. Countertops are fabricated and installed per project and are not covered by this cabinetry warranty.

1. Contact Prime Cabinet Store first: (470) 460-6180, or the contact page.
2. Submit the claim in writing, with photographs that clearly show the issue.
3. Include your proof of purchase (order number or invoice).

We review the claim, confirm whether it falls under this warranty, and arrange the repair or replacement part.

Prime Cabinet Store, 4700 Atlanta Hwy, Alpharetta, GA 30004, (470) 460-6180. Open Monday to Sunday, 9 AM to 6 PM.